Domain Management Service (VIP Program)

■ Why do I need a domain management service (VIP Program)?

Based on our 20+ years of experiences, below are the most common issues about domain management that our clients have:   

► Unfamiliar with domains’ rules: each domain has its own rule, and usually a company can have several domains, which
makes them struggle with the rules every time they need to renew or transfer the domain names.

► Don’t know how to manage domain names:  the responsibility of managing domain names is often an issue for most
companies; we have some clients who have a hard time dealing with this issue because they have no idea who is
responsible for managing domains within their companies. To register a domain could be the IT department’s task,
and to use the domain may be the marketing department’s job, but to renew it, is it the IT, marketing, or finance
department’s responsibility?

► Unaware of domain name dispute cases:  some companies are unaware that their rights have been infringed as a domain
name dispute case, and what is even worse is that they do not know whom to ask help for.

► Lack of consultancy: similar to above, some companies do not know whom to consult with for domain name related issues,
and thus unable to receive quick and correct information.

► Lack of domain name management strategy:  usually, companies have their domain names and related services purchased
with different service providers; the lack of the domain name management strategy makes it more difficult to deal with
domain name affairs.